As Philippine telecommunications subscribers prepare for the SIM Registration Act, GCash is warning its users to be extra cautious against scammers who may take advantage of the mass registrations.
“We would like to reiterate our warnings to our users that GCash will never send links via SMS, email, and messaging apps. We have been receiving reports that some telco subscribers are getting messages that their accounts have been restricted if they don’t pre-register their SIM card,” explained Winsley Bangit, Chief Customer Officer of GCash.
“Our users should never click the link provided in these messages and instead check the official channels of their telco providers for the information on how to register their SIM card starting December 27,” Bangit added.
GCash is also assuring its customers that their funds and account will remain safe as they go through the registration of their SIM cards as mandated by the law. But to ensure undisrupted access to GCash accounts, the e-wallet is encouraging its customers to promptly register their SIM Card with their respective telco provider.
To report scams and other fraudulent activities, users can visit the official GCash Help Center at https://help.gcash.com/hc/en-us, message Gigi on the website and select, “I want to report a scam.”
You might like these:
GCash champions public sector partners at 2022 Digital Excellence Awards
GCash removes clickable links in SMS, emails to improve security of users
GCash revamps app for reinforced security, easier navigation and better user experience